Chargeback Defense

Chargeback defense kit for adult MCCs
pre-arbitration response · auto-evidence · 60%+ win rate

Adult MCCs run 3–7% chargeback ratios. Visa's CE 3.0 program demands evidence within 12 days or you forfeit. We automate the entire pre-arbitration response: pull IP, device fingerprint, consent timestamp, viewing history, billing descriptor screenshot — package it, file it, track win rate per dispute reason.

60%+
won pre-arb rate
12 days
evidence SLA
auto
evidence package
4
processors supported
The Problem

Why most adult chargeback responses lose

Operators either don't respond (default loss) or send a one-paragraph PDF that doesn't match Visa's CE 3.0 evidence schema. Issuers reject 70%+ of those. Meanwhile your CB ratio climbs, and CCBill puts you on a reserve plan that locks 10% of revenue for 6 months.

DimensionToday's status quoWhat we're building
Dispute responseOperator writes a paragraph PDF · loses ~70%Auto-pulled evidence package matching Visa CE 3.0 schema
Evidence timingMisses 12-day SLA → automatic lossWebhook + auto-file within 4h of dispute notification
Repeat disputersNo way to flag a serial chargeback abuserCross-platform fraud network — flag at signup
Win rate visibilityNo idea why disputes losePer-reason-code dashboard: 4837 friendly-fraud vs 4855 services-not-rendered
Processor reserve10% revenue locked for 6 monthsCB ratio drops → reserve released early
How it works

How the defense kit assembles a winning case

📦
Auto-evidence package
We pull IP + device + consent timestamp + viewing log + billing descriptor screenshot + AVS/CVV results + login history. Packaged in the exact CE 3.0 schema Visa expects.
⏱️
12-day SLA automation
Webhook from your processor → evidence assembled → filed in <4h. No manual response needed unless the case is novel.
🌐
Cross-platform fraud network
Friendly-fraud is repeat behavior. Our network shares hashed identifiers — flag a known serial disputer at signup, not after the chargeback.
📊
Win-rate dashboard
Per reason code (4837, 4855, 7030, 30, 13.6) win/loss + revenue saved. Optimize the response template per reason code.
Validate demand

Get early-access — 60%+ win rate or your money back

Submit your platform + current CB ratio. We'll wire the defense kit free for 90 days; if pre-arb win rate doesn't beat 60%, you pay nothing.

Validation form — no spam, no auto-newsletter. We email you only to confirm next steps.
FAQ

Common questions

Which processors are supported?
CCBill, Verotel / SegPay, Epoch, RocketGate at launch. Each via webhook + REST. NMI / Authorize.net via Q1 2027. Custom processors via 1-day integration.
What evidence do you collect?
IP + geo + user-agent fingerprint at signup, every login, the disputed transaction itself, full viewing/consumption log, billing descriptor screenshot, consent click trail, AVS / CVV match results, prior successful charges from the same card. All hashed where possible.
Is this PCI scope?
No — we never receive card numbers. We receive the processor's dispute webhook (last-4 + dispute reason + amount) and assemble evidence from your own infrastructure data. Your PCI scope is unchanged.
Pricing?
$2 per pre-arb filed + 5% of revenue saved on wins. No minimum. We only profit when you do. Custom enterprise pricing >5000 disputes/month.
What's the 60% guarantee?
If we don't beat 60% pre-arbitration win rate across your first 100 disputes, no fees. Industry baseline for unrepresented adult MCCs is ~25%; well-represented operators see 45–55%. Our 60% floor is conservative.

Stop forfeiting 10% of revenue to chargebacks

Submit your platform + current CB ratio. First 50 get 90 days free + the 60%-or-refund guarantee.

Submit · Get early-access
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